Using Office Culture Development to Strengthen Intraoffice Communication
Leadership and Administrative Skills
Robbie Jones
County Extension Director
UF/IFAS Extension
Quincy
Abstract
Over the course of six months, the Gadsden County Extension Director (CED) focused a office culture development strategy to strengthen and enhance office communication and comraderie. Over the past three years the Gadsden County Extension Office agents and staff grew from five to twelve people. This rapid growth left the team with a need to move through the storming, norming, and forming process. Each employee operated in their program silo, and more work was needed to create a deeper cohesion for the office agents and staff. Over the course of six months, the CED worked with personality testing, office culture learning, culture mapping, culture goal setting, and office culture advancement planning. Through out this process, the team came up with plans, goals, and guiding office protocol for office culture that created a new sense of team work. The CED let the agents and staff work through this process, and only helped as a guide through the process. The process was a great success and led to new collaborations and intraoffice activities.
Authors: Robbie Jones
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Robbie Jones County Extension Director, UF/IFAS Extension Gadsden County, Florida, 32351